Shipping Policy

Shipping Information

  • Flat rate or Free shipping to US residents.
  • Bug Off and On The Move ship free from our fulfillment center. When any other item is purchased along with Bug Off or On The Move, Bug Off and On The Move will ship free from the fulfillment center, and the rest of the items in the order will ship separately from our place of business and will be charged a flat rate fee. You will receive two separate packages but only pay one shipping fee.
  • Because we are a small company with products made by hand in small batches, processing times will fluctuate. For an update on current processing times, email us at
  • We cannot be held responsible for international orders lost in transit or refused by Customs Agencies.

If you would like to change your order, your order is incorrect or damaged, need a return, or have any additional shipping inquiries, please contact our Customer Service at


About Us

After we brought home our Golden Retriever puppy back in 2017, we knew he needed the best diet in order to live a healthy, long life. I dove head first into canine nutrition.

I received my first certifications in Raw Dog Food Nutrition and Acute Canine Herbalism in 2020, and a secondary certification as a Canine Nutrition Professional in 2022.

Any time we went into a pet store, we were disappointed in our options. Products were full of synthetics, dyes, fillers, artificial flavorings, and preservatives. We would leave empty handed, as nothing was on par with my level of standards.

So, I started making my own. Every single product was formulated with intention. I researched clinical studies on ingredients for their effectiveness, and used those ingredients for their specific purpose. I have tested every product on my dogs, and continue to use them to this very day.

My mission has always been to provide safe, high quality products at an affordable price, with minimal impact to our environment.

Our pets are our family. They deserve the very best.